Does the pause button completely stop the flow of water?
The pause button when used will pause the flow of water, but not completely shut of the water. There will still be a drip. Note that this is by design to avoid pressure build-up and the potential of bursting the hose.
After turning off my shower, water continues to drip from the shower head for a minute or so. Is something wrong?
Nothing is wrong with your faucet. The shower head is simply emptying its reservoir of water
What do I do about water flowing from my diverter tub spout while it is in the shower mode?
It is normal for a small (pencil thin) stream of water to continue to flow from the tub spout when the shower is in operation. If the amount of water flow is excessive, then this indicates a problem with the diverter located in the tub spout. This cannot be repaired, and the spout must be replaced. Remove the tub spout and replace it with a Genuine CLOFY tub spout.
Note: Consumer safety is our number one concern. If you do not have experience with plumbing repairs, we recommend that you contact a licensed plumber for tub/shower repairs.
The water in the shower is either hot or cold; I cannot get any temperature in between. What is wrong?
NOTE: Unless both hot and cold water supplies are turned on, the pressure balance valve will allow only a dribble of water to flow through the valve.
The spool and sleeve, the part of the Monitor pressure balance valve that blends the hot and cold water, may not be working properly. This can be caused by mineral deposits that build up over time, resulting from hard water. To solve, follow the steps below based on your model. Tools you may need:
1.Shut off water supply.
1.There are two types of valves. Choose a or b below depending on your series
2.Remove handle/Remove temperature knob, cover and handle.
3.Twist and pull sleeve to remove it.
4.Unscrew brass bonnet nut.
6.Soak cartridge in a 50/50 vinegar and water solution for 24 hours to remove any mineral deposits.
Why does water come out of my shower head and the spout at the same time?
Most likely you are experiencing "shower-rise," where the water can’t get out of the spout as fast as it flows through the valve. This causes the water to back up and come out the shower head. There can be one of several reasons for this:
The valve could be upside down.
The length from the valve to the tub spout is outside of the 8" to 18" rule.
There is more than one 90-degree angle.
Something other than copper or galvanized pipe going to the spout was used.
The most common reason is that there is something restricting the water flow to the spout (for example, solder or something lodged in the pipe). Something is impeding the flow of water to the spout and causing it to back up and go out of the shower head. If this is the cause of shower-rise, it is possible to remove the blockage by removing the tub spout, and then feeding a plumber’s snake or a speedometer cable up through the tub drop. The act of feeding it causes it to twirl and loosen the blockage. Be sure to flush the valve before reinstalling the tub spout. Be sure to check the tub spout itself for blockage.
If none of these help, you may need to call a plumber. After the shower has been installed and the wall has been closed, there is little that can be done to remedy this situation yourself.
How many holes are necessary in my sink deck to install my kitchen faucet?
Our kitchen faucets come with a wide variety of mounting adaptations. Single-handle faucets are available that mount through 1, 2, or 3 hole applications.
Can I purchase a non-spray faucet and convert it to a sprayer model using my existing side spray?
No, kitchen faucets with hose and sprays have different valve bodies than non-sprayer models.
How do I install my kitchen or bathroom faucet ?
For directions, refer to your specific model's installation instruction sheet. You may also try our Animated Installation Tutorials and Installation Videos for more assistance.
These tools may help you during your faucet installation:Wrench; goggles; Screwdriver; bucket; flashlight;rag
My faucet has a high-arc spout, and it does not immediately shut off after the handle (or handles) are turned off. Why is this?
This is a normal characteristic of any faucet with a high-arc spout. After the handle (or handles) are shut off, there is still water inside of the spout. Any residual water past the arc of the spout will slowly drip out of the spout. Gravity will pull this water from the spout; however, it should stop after several minutes.
What kind of cleaner can I use on my faucet?
The faucet can be cleaned with most household cleaners (including mild abrasives), when used according to the manufacturers' instructions for use. Avoid using any cleaners or pads/sponges that are unsafe for polished metallic surfaces. Most green, fibrous pads or sponges contain microscopic mineral particles that can scratch a faucet's finish. Cleaner manufacturers may change their formulations at any time; therefore, Clofy does not recommend any specific cleanser. Immediately after cleaning your faucet, wash off remaining cleanser with water. To remove water spots, use a soft, damp cloth. We also suggest a periodic application of a quality, non-abrasive wax such as car wax or furniture wax. For faucets with clear knob style handles, cleaners should be approved for acrylics.